Verkäufe verwalten

Everything to do after a successful sale is under My Sales. The list shows the last 30 days by default; via the filter you can see all sales from the last 90 days or specifically only those that still need something from you.

Contact the buyer

Directly after the auction, eGun sends the best bidder email with the contact details to both parties. You can call it up at any time ("view best bidder email"), and the buyer's address is listed at the time of sale. Payment and shipping are agreed upon directly between you – eGun does not process any payments.

Mark the shipment as complete

Have you shipped the goods, mark the sale as shipped and enter the shipping service provider if needed. The buyer is automatically informed; this saves the most common inquiry of all.

For your own notes, there is a note field per sale that only you can see.

Invoice and delivery note

Commercial sellers create invoices and delivery notes under My Customers – there, the purchases are summarized per buyer. How to do this is under Buyer List / Create Invoices.

If something doesn't go as planned

Meldet sich der Käufer nicht, erinnern Sie ihn hier, und nach Ablauf der Frist können Sie den Artikel dem nächsten Bieter anbieten oder den Verkauf stornieren – die Verkaufsprovision wird dann gutgeschrieben. Das Vorgehen im Einzelnen steht unter Käufer/Verkäufer meldet sich nicht.

Withdrawal requests from buyers also appear with the affected sales; you can process them under Withdrawal requests.

To rate at the end

Once the transaction is complete, leave a review under My Ratings. Ratings are the currency of the marketplace – for new members, they are often the only point of reference.